Find plenty of real user reviews of Rackspace cloud hosting at here: http://blog.rackspacecloudreview.com/category/rackspace-cloud-reviews/
It also features lots of useful articles about how to make the most of Rackspace cloud products.
Friday, February 22, 2013
Saturday, June 16, 2012
Discussion: Cross Domain Policy File Support
This one's really a no-brainer. CloudFiles is marketed (among other things) as a fast and scalable delivery mechanism for content. But there doesn't seem to be any provision for a cross-domain policy file that will allow applications running on other domains to access content on the CloudFiles network!
Adobe's security policy for Flash specifically prohibits access to content (any kind) running on another domain without this policy file. Without it, my interest in CloudFiles, which was huge, suddenly shrank to zero.
http://www.adobe.com/devnet/flashplayer/articles/cross_domain_policy.html
This is something that can be addressed very quickly - preferably within my 30 day grace period - PLEASE!
Putting a cross-domain policy file in the bucket and loading it explicitly using the command System.security.loadPolicyFile('url') might be a solution, but it doesn't appear to work. Anyone had any luck with this?
I see that Amazon S3 addressed this issue 3 years ago:
http://developer.amazonwebservices.com/connect/entry.jspa?categoryID=49&externalID=213
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The loadPolicyFile method is not a solution with the new security model in Flash Player 10 ( and possibly later revisions of Flash Player 9 ). If there is no policy file at the root saying alternate policy files are okay then you can't load in a policy file from somewhere up the tree.
This creates an issue with content that needs to share its data with the SWF that is loading it in. Taking bitmap snapshots or using bitmap/pixelBender effects is impossible with items loaded from cloud files.
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Just ran into this same problem. The weird thing is I've had no issues loading .swf files and communicating between them, however I just tried loading an XML file and I got a sandbox violation.
Rackspace, please get this done ASAP.
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Ok, I'm of the opinion we can knock this off our TODO list. Let me know if you think otherwise.
Last week we (silently) released support for serving files off the root path of a CDN URL by changing the format. The new format of a CDN-enabled Container looks like, http://c0010171.cdn.cloudfiles.rackspcecloud.com/. You can now serve your cross-domain files off that URL and the problem should be solved.
Let us know if this is still a problem.
Thursday, January 26, 2012
Here's a not very good one for Rackspace.com
After 5+ years it's time to say goodbye to Rackspace.
The Good - Their support staff is pretty good when you get them on the phone or use the ticketing system. They also have great uptime (although we recently had some issues that required a reboot they didn't tell me about). They told me it was a power outage.
The Bad - We got our own personal account manager when we first signed up but she is no longer with the company. The one we have now doesn't do such a good job for us. I'm also nonplussed with their chat support - it doesn't seem like the people you deal with really know what they're doing. Lastly, it seems like they haven't made any real improvements to the product or service in the last couple of years. As far as I knew businesses were always supposed to be trying to get better.
The Ugly - The reason we're leaving Rackspace after so long is the fact that they are charging us for bandwidth we're not using. They claim we're using a certain amount but can't produce any evidence to prove that's true. I suspect the problem has something to do with their power going out and our server being rebooted. All I know is that we're being charged for something we're not using. As much as we've been pleased with Rackspace we're not going to keep paying the extra money.
Sorry Rackspace, it's time to say goodbye.
Source: http://www.reviewcentre.com/reviews107515.html
More reviews: http://www.rackspacereview.org/
The Good - Their support staff is pretty good when you get them on the phone or use the ticketing system. They also have great uptime (although we recently had some issues that required a reboot they didn't tell me about). They told me it was a power outage.
The Bad - We got our own personal account manager when we first signed up but she is no longer with the company. The one we have now doesn't do such a good job for us. I'm also nonplussed with their chat support - it doesn't seem like the people you deal with really know what they're doing. Lastly, it seems like they haven't made any real improvements to the product or service in the last couple of years. As far as I knew businesses were always supposed to be trying to get better.
The Ugly - The reason we're leaving Rackspace after so long is the fact that they are charging us for bandwidth we're not using. They claim we're using a certain amount but can't produce any evidence to prove that's true. I suspect the problem has something to do with their power going out and our server being rebooted. All I know is that we're being charged for something we're not using. As much as we've been pleased with Rackspace we're not going to keep paying the extra money.
Sorry Rackspace, it's time to say goodbye.
Source: http://www.reviewcentre.com/reviews107515.html
More reviews: http://www.rackspacereview.org/
Monday, January 23, 2012
Interesting comparison of Rackspace Cloud vs. Amazon EC2
The 2 leading cloud computing providers are definitely Amazon EC2 and Rackspace Cloud. For some people who are not familiar with these 2 companies, it may be hard to choose between them. Just found a nice little comparison between them and I thought I'd post it here.
Original post: http://www.rackspacecloudreview.com/review/28
RSC = Rackspace Cloud
EC2 = Amazon EC2
Original post: http://www.rackspacecloudreview.com/review/28
RSC = Rackspace Cloud
EC2 = Amazon EC2
- EC2 doesn't offer DNS and reverse-DNS services but RSC does.
- EC2 doesn't offer hybrid deployment but RSC does.
- EC2 comes way short by offering a mere pay-per-incident support - this is simply unmanaged hosting in a fancy name. However at RSC, you get 24/7 live chat and telephone support.
- RSC can be much better scaled, and a lot more easily.
- RSC guarantees a contracted amount of CPU computing / RAM while EC2 gives you limits on them. When resources aren't guaranteed, you are basically on shared servers.
- RSC has directly attached and persistent storage.
Quite a few reviews at rackspacereview.org
Just found a site hosting quite some independent reviews of Rackspace hosting: http://www.rackspacereview.org/
Here's the brief list:
(3.5 / 5) - Beginning to wonder whether or not the extra c ...
(5 / 5) - Our experience with Rackspace is close to perf ...
(5 / 5) - Haven't found anybody better yet (0 comments)
(4.5 / 5) - Rackspace helps even when problems are due to ...
(5 / 5) - I recommend Rackspace without reservation.
(5 / 5) - Very helpful and quick support
(4 / 5) - Upfront and Honest
(5 / 5) - Rackspace support is where it's at!
Pretty good scores. Most are positive ones except one that is mixed in pros and cons. Looks like Rackspace comes far off on top in both support and server uptime across the web hosting industry.
Here's the brief list:
(3.5 / 5) - Beginning to wonder whether or not the extra c ...
(5 / 5) - Our experience with Rackspace is close to perf ...
(5 / 5) - Haven't found anybody better yet (0 comments)
(4.5 / 5) - Rackspace helps even when problems are due to ...
(5 / 5) - I recommend Rackspace without reservation.
(5 / 5) - Very helpful and quick support
(4 / 5) - Upfront and Honest
(5 / 5) - Rackspace support is where it's at!
Pretty good scores. Most are positive ones except one that is mixed in pros and cons. Looks like Rackspace comes far off on top in both support and server uptime across the web hosting industry.
11 month rackspace review
Here's an honest review of rackspace.com from one customer who's been with them for 11 months and have lots of good things to say about them except one time he has to pay a fee to get something done, in addition to the Platinum support subscription he's on.
His breakdown of 10-pointer ratings:
TEAM:
Willingness: 10/10
Professionalism: 10/10
Duty of Care: 10/10
Expertise: 10/10
Reaction Time: 10/10
RACKSPACE:
Willingness: 10/10
Professionalism: 9/10
Duty of Care: 9/10
Expertise: 10/10
Reaction Time: 10/10
Uptime: 9/10
Read the full review here: http://www.webhostingtalk.com/showthread.php?t=672711
His breakdown of 10-pointer ratings:
TEAM:
Willingness: 10/10
Professionalism: 10/10
Duty of Care: 10/10
Expertise: 10/10
Reaction Time: 10/10
RACKSPACE:
Willingness: 10/10
Professionalism: 9/10
Duty of Care: 9/10
Expertise: 10/10
Reaction Time: 10/10
Uptime: 9/10
Read the full review here: http://www.webhostingtalk.com/showthread.php?t=672711
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